We are committed to respecting the private information of everyone who contacts us. We take this responsibility very seriously. 

This means from your first contact to our office –be it by phone, email or another way – we protect the information you share with us. However, if it becomes clear to our staff that someone’s safety or well-being may be at risk, we are required to report this to someone who can help.

We may also have to share information if a child is under 12 years old and contacts us for help. In some cases, we may need to contact a child’s parent or guardian. However, we don’t do this if we feel it’s against a child’s best interests.